Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website operated by Aelia Health PLLC ("Aelia Health," "we," "us," or "our") at aeliahealthpllc.com (the "Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.

The content on this Website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on the Website creates a provider-patient relationship.

Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website. Reliance on any information provided on the Website is solely at your own risk.

The Website is not for medical emergencies. If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

If you are experiencing a mental health or substance use crisis, call or text 988 (the Suicide & Crisis Lifeline). Do not use this Website, contact forms, or any messaging feature to request emergency help — these channels are not monitored in real time.

Aelia Health provides telehealth services to patients located in the State of Washington. Use of certain features of the Website, including submitting an intake request, does not guarantee that you are eligible for services or that a treatment relationship will be established.

You agree not to:

• Use the Website for any unlawful or fraudulent purpose;
• Submit false, misleading, or another person's information without authorization;
• Attempt to gain unauthorized access to the Website, its systems, or other users' data;
• Introduce malware or otherwise interfere with the operation or security of the Website.

All content on the Website, including text, graphics, logos, and design, is the property of Aelia Health PLLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from the content without our prior written permission.

The Website may contain links to third-party websites or resources. We provide these links for convenience only and are not responsible for the content, policies, or practices of any third-party site.

The Website is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

To the fullest extent permitted by law, Aelia Health PLLC and its owners, clinicians, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your use of, or inability to use, the Website — even if we have been advised of the possibility of such damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold harmless Aelia Health PLLC from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your misuse of the Website or your violation of these Terms.

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Washington.

We may modify these Terms at any time. Changes take effect when posted, as indicated by the "Last updated" date above. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms may be directed to Aelia Health PLLC at info@aeliahealthpllc.com or through our contact page.